FAQ's

  1. What payment methods do you accept? We accept all major credit cards (Visa, MasterCard, American Express) as well as PayPal for secure online payments.

  2. How long will it take to receive my order? Delivery times may vary depending on your location and the shipping method chosen at checkout. Typically, orders are processed and shipped within 1-2 business days, and domestic orders usually arrive within 3-5 business days.

  3. Do you offer international shipping? Yes, we offer international shipping to select countries. Shipping rates and delivery times vary depending on the destination. Please refer to our shipping policy for more information.

  4. What is your return policy? We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you may return it within 30 days for a full refund or exchange. Please see our returns policy for detailed instructions.

  5. How can I track my order? Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this information to track your order directly on our website or through the carrier's website.

  6. Are your products eco-friendly/sustainable? At Zeleto & Co, we are committed to sustainability and eco-conscious practices. Many of our products are sourced from environmentally friendly materials and manufacturers. Look for our eco-friendly tag on product pages for more information.

  7. Do you offer gift wrapping services? Yes, we offer gift wrapping services for an additional fee. During checkout, you will have the option to select gift wrapping and include a personalized message for the recipient.

  8. How can I contact customer support? Our customer support team is available to assist you with any questions or concerns you may have. You can reach us via email at support@zeletoandco.com or by filling out the contact form on our website.

  9. Do you offer discounts for bulk orders? Yes, we offer discounts for bulk orders depending on the quantity and products ordered. Please contact our sales team at sales@zeletoandco.com for more information on bulk pricing and discounts.

  10. Are your products covered by a warranty? Yes, many of our products come with a manufacturer's warranty. The warranty period and coverage may vary depending on the product. Please refer to the product description or contact us for more information about warranties.